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Note, latest update
that I have backed off the retail selling pace a lot,
I had to remove the contact phone numbers
from this page.
I am truly sorry for any inconvenience that this may have caused.
is no need
for you to read any
further unless you are interested,
Due to the extraordinary number of emails that I was getting each day, I have regrettably come to the conclusion that there is no possible way I can keep answering them any longer. I had been struggling for many months, working until midnight most nights (truly) trying to keep up, and I physically cannot (and won't) do this any longer.
"Hah!!", I can hear some people
don't you put on staff if your so busy then!". And if that's what YOU are saying,
then can I
respectfully ask you to please tell me just where can I find these
fully trained staff?? That
staff with real
camping life experience, staff that can ask
you all the right questions, staff can offer you the correct advice so
that your hard earned money goes to purchasing equipment that you
really need, and that will do everything that you expect of it, and is
of a quality that won't let you down when your halfway through your
dream holiday out the back of Burk?
I have always been passionate about giving people the best advice to suit their needs and circumstances. It has always been my intention to write more articles and helpful hints to add to my technical articles page on this website, thus helping people become better informed about the whole camping, caravanning, motorhoming and boating thing regarding essential appliances, necessary toys etc, and low voltage electrics.
But it has become a catch 22 situation spending all of my available time (and then some) answering peoples email questions, leaving me with no time to write the articles -- articles that may also help reduce the need for people to ask so many questions of me!
I hope that now I will get the time to write some more articles that may help people understand a little more about things they need to deal with while they are camping, or setting up to go camping, boating or rv-ing.
I do sell Collyn Rivers really great books that cover all the ins-and-outs when it comes to recreational vehicle set-up and operation. And I would like to think that my short articles help people understand how to do some of the smaller jobs, and fix some of the problems encountered by many that venture in the outdoors.
As I have said by far my most time consuming job is answering all the questions that people ask. Some months ago I had to remove my phone number from the website. The phone was literally ringing most of the day, and many times when I would get off the phone there would be another 2 or 3 messages left on Messagebank. It was way out of control so I just had to slow down the calls somehow.
I just hate the thought of letting people down, like not answering their calls in a timely manor, or their emails. But there are only 24 hours in the day, and I'm working 16 hours a day most days as it is. I can't make more time though I wish I could. And don't we all.
I have had people suggest "why don't you charge for your advice, that would slow down the emails a bit" but I do not want to go down that path at all.
Others have said "put your prices up Val, that will slow things down a bit", but I don't want to do that either. That's not what I'm about, nor are the high volume of sales a problem. I can handle that just fine (at least at the moment), but it's the email questions that are so time consuming, and that is what I now have to stop - at least for the time being.
I am so grateful for the outstanding success my business has had , and the many people that continue to say nice things about myself and the business. If you go to almost any camping, caravanning, motorhoming, or four wheel driving website or forum, and you will see Fridge & Solar mentioned favourably. And this is just great.
Oh -- and for those of you that have made it this far reading through all my moaning, and listening to the violins playing, well done and thank you :-)
Below is what I would like to be doing again real soon :-)
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